How we work with you, in writing.

We do not sell courses, software, or any product that promises a financial result. Our services are professional advice and time. No outcome, revenue figure or return is guaranteed, and we do not accept clients on the basis of one.

The exact scope, price and billing schedule for any purchase are stated to you in writing before you pay and confirmed in the receipt you receive from Stripe. There are no hidden fees, trials that convert without notice, or prices that change without written notice.

1. 1Sessions are held by video conference (Google Meet or similar) at times agreed with you, and are recorded for your reference.
2. 2Between sessions, counsel is provided in writing through a private channel you are invited to at enrollment — Slack, WhatsApp, iMessage or a member portal, depending on the engagement.
3. 3Written deliverables and recordings are delivered digitally through a shared document, the member portal or the private channel.
4. 4Access to a retainer or member group begins at the first successful payment and continues for as long as the subscription is active.
5. 5Diagnostic reviews are delivered within the timeframe stated at purchase, which depends on you supplying the information requested. If you do not supply it, the review is paused until you do.

Advisory retainers are billed in advance at the start of each four-week cycle, not per calendar month — thirteen cycles in a year. You are told the per-cycle rate in writing before you enroll. Member groups are billed in advance monthly or annually as stated at checkout, and every renewal is at the price you agreed to.

A deposit secures your place and is non-refundable. The balance is billed on the installment schedule agreed in writing at enrollment.

If a payment fails, access to calls and channels is paused until it is resolved. We will attempt to reach you before removing access. A subscription with an unresolved failed payment is cancelled, not retried indefinitely.

The rate you enroll at is held for the duration of your engagement or membership. If a rate changes, you are notified in writing at least one billing cycle before it applies.

Because our services are delivered live and consume scheduled time, payments for a billing cycle that has already begun are not refunded. If you cancel, you keep access until the end of the cycle you have paid for and are not billed again. Unused sessions within a cycle are not refunded or credited.

The fourteen-day period applies to the deposit and any installment paid within it. After that, installments already paid are not refunded, and installments still due remain payable unless we agree otherwise in writing.

Refundable in full within fourteen days of purchase, provided the written review has not yet been delivered. Once delivered, the purchase is non-refundable.

If you are charged incorrectly, charged twice, or charged after a confirmed cancellation, the error is refunded in full as soon as we are made aware of it, regardless of timing.

Email paul@daleycap.com with the name on the account and the date of the charge. You will receive a written reply within two business days. Approved refunds are issued to the original payment method within ten business days of approval; your bank may take a few additional days to post it.

Please contact us before raising a dispute with your card issuer. We resolve billing questions directly and quickly, and a refund request is always answered faster than a dispute.

1. 1To cancel, email paul@daleycap.com or message us in your private channel. Cancellation is confirmed in writing within two business days, and you can also manage a subscription from the link in any Stripe receipt.
2. 2Cancellation takes effect at the end of the current paid cycle. You are not billed again after that.
3. 3Where a member group offers a founding or introductory rate, that rate is forfeited on cancellation and is not restored on re-enrollment.
4. 4Daley 7 may end an engagement if its terms are not met, including non-payment or conduct that harms other members. In that case you are refunded for any full, unused cycles already paid.

Daley 7 provides professional advisory services based on the operating experience of Paul Daley. It is not legal, tax, accounting, investment or financial advice, and it is not a guarantee of any business result. You remain responsible for the decisions you make in your own company.

Our services are for owners and executives of operating businesses. We do not sell to consumers, and we may decline or end an engagement where the fit is wrong.

You agree to provide accurate information about your business, to attend scheduled sessions or give reasonable notice, and to keep payment details current.

What you share with Daley 7 about your business is kept confidential and is not shared with other clients or third parties except as needed to deliver the service. In member groups, what other members share is to be treated the same way by you.

Frameworks, recordings, documents and briefings provided to you are licensed for your own use and your company's internal use. They may not be resold, republished or redistributed.

To the fullest extent permitted by law, Daley 7's total liability for any claim arising from a service is limited to the amount you paid for that service in the twelve months before the claim.

These terms are governed by the laws of the State of Maryland, United States.

We may update this page. The date at the top reflects the latest revision. Changes do not apply retroactively to engagements already in progress.

Your name, email address, phone number, company details and billing information you provide at purchase, plus the information you share with us during the engagement.

To deliver the service you purchased, to bill you, to communicate with you about your engagement, and to meet our legal and accounting obligations. We do not sell your information and we do not use it for third-party advertising.

Card details are collected and stored by Stripe, not by Daley 7. Stripe's handling of that data is governed by its own privacy policy at stripe.com/privacy.

We use third-party tools to run the practice, including Stripe for payments, Google Workspace for email and video calls, and messaging and member platforms for client channels. Each processes data only as needed to provide its service to us.

Engagement records are kept for as long as needed to serve you and to meet legal record-keeping requirements. You may request a copy of the information we hold about you, or ask that it be corrected or deleted, by emailing paul@daleycap.com.

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